Tech Mahindra, a company that provides digital transformation, consulting and business re-engineering services and solutions, has partnered with WalkMe Inc. (NASDAQ: WKME), a company that offers digital adoption solutions, to help enterprises worldwide accelerate their digital transformation journey.
Through the efficient, effective and long-term adoption of digital technologies, they will work together to support global organizations in measuring, advancing and realizing the value of software investments and digital transformation initiatives. Customers of Tech Mahindra will be able to see adoption issues including productivity, usability, compliance and more.
By lowering digital friction and boosting end-user productivity during software transitions, which are two primary reasons why digital transformation initiatives fail, digital adoption platforms (DAP) play a crucial role in ensuring the success of digital transformation projects. DAPs are anticipated to play a large role throughout the entire technological stack as a result. According to Gartner, by 2025, 70% of enterprises will employ a DAP to address inadequate application user experiences.
Furthermore, Jim Nairn, the Senior Vice President of Alliances and Channels at WalkMe, expressed his satisfaction in partnering with Tech Mahindra on a global level. The partnership aims to assist businesses in maximizing their investments in digital transformation and optimizing their technology stack.
He stated, “This partnership further expands our go-to-market footprint by putting the power of digital adoption in the hands of more organizations, thus driving real business value.”
With more than 35 million users in 160+ countries, including 80% of the Fortune 10, WalkMe is a pioneer in DAP technology. By lowering digital friction and boosting end-user productivity during software transitions, which are primary reasons for such projects' failure, digital adoption platforms are essential to guaranteeing the success of digital transformation projects.
Meanwhile, according to Rajesh Dhuddu, the Global Head of Emerging Technologies at Tech Mahindra, digital adoption platforms are crucial for improving workplace efficiency. As organizations realize the connection between successful digital transformation and the ability of employees to quickly adapt to new technology, the need to modernize how employees interact with technology is increasing.
“Our partnership with WalkMe will help us drive ROI on our client’s digital transformation projects, which is a key priority for Tech Mahindra. We are pleased to partner with WalkMe and are positive that this association will enable us to unlock the best solutions and innovative approaches for the global market,” he noted.
Through the creation of simple, elegant digital experiences that lessen the complexity of the business technology stack, WalkMe has continued to provide digital solutions at scale over the past ten years to assist organizations all over the world in achieving their goals for digital transformation.
This collaboration adheres to Tech Mahindra's DigitALL business transformation concept. Tech Mahindra concentrates on investing in cutting-edge technologies and solutions that enable digital transformation and satisfy the changing needs of its customers as part of the NXT.NOWTM framework, which strives to improve the “Human Centric Experience.”