Service News

At the opening ceremony of the Mobile World Congress (MWC 2024), Viettel Group officially announced its 5G chipset and Vi An— AI Human to the global technology community.

Maxis Berhad, a Malaysian mobile operator, is investigating an alleged cybersecurity incident after hacker group R00TK1T claimed to have breached its infrastructure and threatened to expose a "treasure trove of customer data."

Rakuten Mobile has announced that it plans to offer satellite-to-cellular services in Japan, aiming to launch the service in 2026 in partnership with AST SpaceMobile. This company is creating the first space-based cellular broadband network that can be accessed directly via regular smartphones. The exact timing and scope of the service are uncertain and depend on various factors beyond Rakuten and AST SpaceMobile's control.

Bitera, a state-of-the-art data center in Indonesia situated in the Kuningan area, Jakarta's central business district and key internet exchange points, has announced its operational readiness. In January 2024, Bitera successfully completed Level 5 commissioning tests, known as Integrated Systems Testing, conducted by Commissioning Agents Inc. (CAI), a prominent data center commissioning firm based in the United States. The facility initiated services for its first clients in the same month and is set to celebrate its grand launch at the end of February 2024.

Globe Telecom Inc has activated a significant portion of its Philippine Domestic Submarine Cable Network (PDSCN), which will improve connections for customers in key areas from Luzon to Mindanao. The activated segment of the PDSCN Express Route includes various cities such as Lucena City, Quezon; Boac, Marinduque; Calatrava, Tablas Island, Romblon; Roxas City, Capiz; Placer, Masbate; Palompon, Leyte; Mactan, Cebu; Talisay City, Cebu; Tagbilaran City, Bohol; and Cagayan de Oro City, Misamis Oriental.

Pakistan Telecommunication Company Limited (PTCL), the largest integrated information communication technology (ICT) company in Pakistan, and DE-CIX, a leading internet exchange (IX) operator, have announced the inauguration of the Pakistan Internet Exchange (PIE) powered by DE-CIX. This is the first carrier-neutral IX in the country.

SmarTone, a leading telecommunications company in Hong Kong, has improved customer experience and network performance by implementing Ativa™— Infovista's automated assurance solution— across its 3G, 4G, 5G, and IMS networks.

CBC Tech, a next-generation Network as a Service (NaaS) provider in the Asia Pacific region, has formed a strategic partnership with Cirion Technologies, a leading digital infrastructure and technology provider in Latin America.

SmarTone, a Hong Kong telecommunications company, has moved its workload to the cloud to streamline prepaid charging and postpaid billing processes. The company hopes to transform business support systems (BSS) and improve customer service. SmarTone operates subsidiaries in Hong Kong and Macau, providing voice, multimedia, and mobile broadband services, as well as fixed fiber broadband services to consumers and businesses.

The chairman of Thailand's National Broadcasting and Telecommunications Commission (NBTC), Dr Sarana Boonbaichaiyapruck, has announced a plan to increase the number of Mobile Virtual Network Operators (MVNOs) in the country.