If you’ve been stuck in a long phone queue waiting for customer service since Covid-19 hit, you're not alone with many call centres closing. However, one local NBN provider has transitioned even its call centre workers to home offices.
Kacific1, Kacific Broadband Satellites Group’s (Kacific) first communications satellite, has entered commercial service and is ready to support customers across Asia Pacific.
ZTE Corporation has helped the Zhejiang branch of China Mobile send China's first 5G message based on GSMA UP2.4 standard in Hangzhou, China, thereby making China Mobile the first Chinese operator to implement the 5G Message Center (5GMC).
Console Connect, the SoftwareDefined Interconnection® (SDI®) platform by PCCW Global, announced its expansion to key data centers across Australia. Customers can now connect in multiple data centers in Sydney, Perth and Brisbane. PCCW Global is the international operating division of HKT, Hong Kong’s premier telecommunications service provider.
April 2020 is a significant milestone for StarHub; it marks the company’s 20th anniversary since launching commercial operations. Due to the current challenges that COVID-19 has brought upon the world, the company has halted celebrations and is instead, donating its 20th anniversary marketing budget of $200,000 to a more meaningful cause and further support the community. This initiative is in addition to the newly created StarHub Cares COVID-19 Fund supporting initiatives that help cushion the impact on healthcare staff, patients, lower-income seniors in rental flats and lower-income households.
BAI Communications has announced that global wireless communications executive Igor Leprince has been appointed to the role of Group Chief Executive Officer commencing 1st May 2020.
PCCW Global, the international operating division of HKT, Hong Kong’s premier telecommunications service provider, and Beijing UniStrong Science and Technology Corporation Limited (UniStrong), a world leading spatial-temporal product and service provider, will collaborate in the rapidly growing field of Global Navigation Satellite System (GNSS) technologies, unlocking exciting new concepts and services especially suited to the telecommunications and aviation industries.
Although an official deal has yet to be agreed upon, it looks as if China Mobile, the largest mobile network operator in the world, has been mulling over a possible joint venture with its Indian partners Bharti Airtel and Vodafone Idea.
StarHub is making bold strides in its #HelloChange journey with the launch of StarHub JUMPhone. Offering unrivalled simplicity and value, this new service allows customers to get a new phone yearly at $0 upfront cost and with immediate guaranteed savings every time they do so. These customers will also enjoy full protection with worry-free phone after-sales care included free-of-charge.
An industry leading step in 5G took place earlier last month when Qualcomm Technologies, Inc., a subsidiary of Qualcomm Incorporated and ZTE Corporation together achieved 5G-enabled Voice over New Radio call. The call was performed in compliance with 3GPP Release 15 specifications over the 2.5 GHz spectrum band (n41) by utilizing a ZTE’s 5G NR base station and a 5G smartphone form factor test device powered by a Qualcomm® Snapdragon™ 5G Modem-RF System.
