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True Corporation AI Gets Real

True Corporation Boosts Customer Service in Thailand with AI Solutions

True Corporation has introduced artificial intelligence (AI) solutions to enhance customer service and boost productivity in Thailand. During an event…

SoftBank Corp. GenAI

SoftBank Corp. to Transform Customer Support with GenAI

SoftBank Corp. is set to launch a development project with Microsoft Japan to improve its call centers in the country…

SK Telecom to Increase Its Investment in AI

SK Telecom to Increase Its Investment in AI

SK Telecom has announced its plans to strengthen its AI programs and become a global AI company. The company’s “AI…

Nokia’s Subscriber Data Management Software Selected by Jazz to Drive New Customer Experiences

Nokia’s Subscriber Data Management Software Selected by Jazz to Drive New Customer Experiences

Nokia has announced that Jazz, Pakistan’s largest mobile operator, has selected Nokia’s latest Subscriber Data Management (SDM) software to enhance…

Harnessing artificial intelligence to transform telcos

The telecommunications industry is the backbone of technological growth and digital transformation. While revenues in the telecom sector declined in…

Virus-fighting robotic canine a hit with Thai shoppers

A scurrying robot dog named K9 dispenses hand sanitizer to curious children and wary shoppers -- one of the more…

ZTE announces promising Q1 results for 2020 despite pandemic

For the three months ending 31st March 2020, ZTE reported operating revenue of RMB21.484 billion. Net profit attributable to holders…

Singapore reshapes retail business with new self-service store

Singtel launched Unboxed, a 45 square-meter shop without staff that aims to make customers’ retail experience faster and more convenient.…