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The International Telecommunication Union’s (ITU) latest data suggests that ​roughly 2.7 billion people – or one-third of the world's population – still don’t have access to the internet in 2022.

Read more: How ITU Is Bridging the Digital Divide

The lockdowns during the height of the COVID-19 pandemic have changed the way people work, live, communicate and run businesses, making more people across the globe rely more heavily on the internet and prompting a growing demand for more operating efficiency.

Read more: DishHome Is Leading the Future of Nepal’s ICT

Telstra’s Angela Logothetis, keynote speaker at FutureNet Asia, which is set to take place on October 18-19, at The Westin, Singapore, explains how the next phases in automation are to constantly evolve customers’ experiences of using cloud, edge and network products.

Read more: Automation: Moving CX From Engaging With Service Providers to Deep Interaction With Products

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