Instead of going with cloud giants Amazon or Microsoft, Zoom announced it had picked Oracle as a cloud infrastructure partner to support its rapid growth and evolving business needs as the enterprise video communications company continues to innovate and provide an essential service to its extensive customer base.
It is a big customer win for Oracle as Zoom has seen its video conferencing service skyrocket during the COVID-19 crisis. With millions of employees now working from home, along with students learning online, Zoom has witnessed enormous growth.
Zoom said it now has 300 million daily meeting participants, which meant it needed additional cloud capacity. Zoom said it picked Oracle Cloud Infrastructure for its "advantages in performance, scalability, reliability and superior cloud security."
“We recently experienced the most significant growth our business has ever seen, requiring massive increases in our service capacity. We explored multiple platforms, and Oracle Cloud Infrastructure was instrumental in helping us quickly scale our capacity and meet the needs of our new users,” said Zoom CEO Eric S. Yuan, in a statement.
“We chose Oracle Cloud Infrastructure because of its industry-leading security, outstanding performance, and unmatched level of support.”
Zoom was already using Amazon and Microsoft's cloud services prior to the company going with Oracle for its latest expansion. According to a February report by Synergy Research Group (SRG), AWS had 33% of the market share at the end of the most recent fourth quarter followed by Microsoft (18%), Google (8%), IBM (6%), Alibaba (5%), and Salesforce (3%.)
Zoom has previously struggled with not having encryption and other security measures in place during the coronavirus pandemic, which led to "Zoombombing" by disruptive, uninvited guests on video conferences. Zoom has been focused on bolstering its security features over the coming months as it has become a critical component of work from home initiatives.