Telekom Malaysia reported that it doubled its profits in Q3, due to lower costs and taxes. Despite facing market challenges, the Malaysian operator saw its profit surge by 102.9% from MYR 265.2 million to MYR 538.2 million (USD 114 million). This increase was primarily due to lower taxes and reduced net finance costs.
Industry News
ZTE Holds 5G Summit & User Congress 2023 in Thailand
ZTE Corporation, a global leading provider of information and communication technology solutions, held its annual 5G Summit and User Congress 2023 in Thailand. The two-day event, with the theme ‘Embrace the Digital Nexus’, convened a diverse group of participants including telecom regulators, industry alliances, standardization organizations, carriers, think tanks, industry partners, analysts from GSMA, IMT-2020 (5G) PG, IMT-2030 (6G) PG, CCSA, TMF, ABI, CCS Insight, and other eco-partners globally.
China Unicom Transforms Customer Contact Center with AI Innovation
China Unicom faced challenges in operating a customer contact center serving users in 31 provinces. Despite using chatbots and agents, customer satisfaction was low. The chatbot had difficulty accurately answering questions due to voice recognition issues. Agents also faced challenges due to different products and services across provinces, resulting in high labor and operational costs.
AI, HPC, and Quantum Technologies Poised to Boost Innovation
The synergy between artificial intelligence (AI) and high-performance computing (HPC) systems is catalyzing a profound transformation across various industries, heralding an unprecedented era of innovation. AI and HPC have emerged as a powerful force, reshaping the landscape of technological advancements and business strategies. As businesses navigate this evolving intersection of cutting-edge technologies, the convergence of AI and HPC is not merely a collaboration but also plays a pivotal role in navigating uncharted territories of unprecedented possibilities.
CelcomDigi Faces Earnings Dip Amid Network Asset Depreciation
CelcomDigi's earnings have decreased due to the depreciation of its network assets, and its revenues have remained stagnant as the company continues to integrate its merger. According to a statement, the company's profits have dropped by 3.8% to MYR 459 million (USD 98 million) compared to the previous year.
Stagnation in YoY Growth for India's Smartphone Market in Q3 2023
India's smartphone market recorded a flat year-on-year (YoY) growth with 44 million units shipped in Q3 2023. July and August showed single-digit growth due to early festive stocking, but September experienced the lowest shipments since 2019 due to dipping demand and high costs.
Optus’ CEO Quits Following Major Outage
Optus CEO, Kelly Bayer Rosmarin, resigned after a countrywide outage that disconnected millions of Australians and a major data breach last year.
Digital Edge Partners with Juniper Networks to Supercharge Digital Infrastructure
Digital Edge, a rapidly growing digital infrastructure provider in Asia, has implemented a comprehensive set of wired and wireless upgrades from Juniper Networks, a leading provider of secure, AI-driven networks. These upgrades intend to support Digital Edge's ambitious expansion plans and meet the increasing digital demands of developing and emerging markets in the region.
Rakuten and OpenAI Partner to Unveil Next-Gen AI Platform
Rakuten Group, Inc. has strategically aligned with OpenAI, marking a pivotal partnership aimed at delivering state-of-the-art artificial intelligence (AI) experiences to a diverse audience of Japanese and global customers, as well as enterprises. This collaboration underscores Rakuten's commitment to innovation and excellence in enhancing the digital landscape for users around the world.
Telkom Indonesia and KT Corp Join Forces for Cutting-Edge Smart City Project
Indonesian telecommunications company, Telkom Indonesia, and South Korean telecommunications company, KT Corp, have signed a memorandum of understanding (MoU) to work together on a smart city project in Indonesia's new capital, Nusantara.