MBSB Bank has signed a Memorandum of Understanding (MOU) with CelcomDigi as part of its continuous digitalization journey to future-proof its banking operations and enrich customers’ experiences. This maiden partnership between the Islamic bank and the country’s largest telecommunications company will support MBSB Bank in continuing to serve its customers better and, at the same time, enhance its operational efficiency.
Under this partnership, MBSB Bank and CelcomDigi will explore opportunities in end-to-end smart banking solutions that include comprehensive services for cyber security, smart retail solutions financing and cloud infrastructure technology, among others. Additionally, both companies intend to collaborate on finding new commercial opportunities and joint go-to-market activities that will benefit their customers and employees.
The MOU was signed between MBSB Bank’s Group Chief Executive Officer, Datuk Nor Azam M. Taib, and CelcomDigi’s Chief Executive Officer, Datuk Mohamad Idham Nawawi, at a ceremony held at the CelcomDigi Tower in Petaling Jaya.
“Partnering with CelcomDigi is certainly a key milestone, especially in an industry like ours, which has become increasingly competitive due to technological advances; hence, it is our hope that working strategically with a market leader can accelerate our progress in that space,” said MBSB Bank’s Datuk Nor Azam M. Taib.
“We plan to establish industrial IoT solutions as part of the business financing, focusing on green tech adoption, automation and quality assurance. We also intend to leverage on cloud technology in order to advance our digital capabilities, as this shall help to increase our competitiveness level.”
CelcomDigi’s Datuk Mohamad Idham Nawawi added, “We are excited to be MBSB Bank’s trusted digital partner to support their digitalisation needs. We believe we have the right expertise and resources that will help advance MBSB Bank’s digital capabilities, as the bank progresses in leveraging technology to bring enhanced products, services, and experiences for its customers. We look forward to unlocking more value from our synergies, as we innovate together while supporting the nation’s digital agenda.”