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In a significant development, Netcracker Technology revealed today that Advanced Info Service (AIS), Thailand's largest mobile operator, is set to streamline its billing systems by adopting Netcracker Revenue Management for all its customers.

This strategic move, integrated into Netcracker Digital BSS, is anticipated to lead to quicker time-to-market, a unified perspective on sales and revenue, the capability to bundle products, and an enhanced overall customer experience.

Utilizing the Netcracker Cloud Platform

To achieve this, AIS will utilize the Netcracker Cloud Platform as the foundation for a comprehensive IT infrastructure transformation program. The deployment will also leverage Netcracker Revenue Management’s Customer Billing Management and Converged Rating & Charging systems, along with CI/CD methodologies to ensure continuous and seamless updates.

The integration of Netcracker Revenue Management's advanced systems, coupled with the deployment of CI/CD methodologies, not only ensures streamlined and efficient customer billing for AIS but also lays the foundation for a flexible and dynamic operational framework. This strategic combination is poised to adapt seamlessly to the ever-changing demands of the market, fostering a high degree of agility and innovation within AIS's operational landscape. It positions AIS to respond promptly to emerging trends, implement innovative solutions, and stay ahead in the dynamic telecommunications industry.

Partnership Advantages

AIS chose to continue its partnership with Netcracker for several reasons. These include: a cloud-native IT stack; alignment with major industry standards (including TM Forum APIs); the flexibility to deploy on the customer's cloud in a SaaS model; simplified operations and system upgrades for its teams; and lower total cost of ownership.

Suppachai Panichayunon, Head of Solutions Business Unit at AIS, stated that having a converged billing platform that conforms to an industry-aligned architecture and supports different deployment models will give the company a significant advantage in the market. He also expressed confidence in the collaboration with Netcracker, citing their past success.

Yaniv Zilberman, Vice President at Netcracker, expressed excitement about the opportunity to work with AIS and help create a next-generation IT landscape that supports current and future business needs.

Overall, this partnership between AIS and Netcracker aims to streamline billing systems, improve customer experience, and enhance business performance and agility. By embracing cutting-edge technologies and methodologies, this partnership positions AIS to thrive in a rapidly evolving business landscape, ensuring a seamless and innovative journey for both the company and its customers.

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