The rise of new technologies has driven digital transformation in various industries around the world. Businesses in Asia are no exception, as they continuously develop methods to improve their services in order to provide better customer experience and thus remain competitive in their respective fields. Generative artificial intelligence, also known as GenAI, has emerged as a strong technology that can potentially transform customer experience (CX).
Artificial intelligence (AI) can facilitate the abilities of machines, digital computers or computer-controlled robots to perform different tasks that have traditionally required human intelligence. AI allows machines to represent or improve the capabilities of human minds. It can also include natural language processing, speech recognition, machine learning, robotics, deep learning, expert systems and more.
The term "artificial intelligence," or AI, was coined and first used during the 1950s; since then, this technology has advanced in several different ways. Though generations of scientists since AI’s inception have espoused disagreements about what constitutes this technology in full, everyone agreed that AI was achievable, and today, after decades, we can distinctly witness АI’s growth and improvement as the technology is being utilized in most every field.
The GSMA's Mobile World Congress (MWC) Shanghai 2023 has concluded, leaving behind a spirit of innovation, collaboration and expectation. MWC Shanghai 2023 attracted a record-breaking 37,000 attendees from 115 countries and territories, serving as a platform for policymakers, industry leaders and members of the mobile ecosystem to converge and explore the newest innovations in the telco industry.
In this exclusive three-part series, Telecom Review will share valuable insights on the benchmarking of leading telecom vendors’ carrier and enterprise business operations.
The telecom industry in the Asia-Pacific region has undergone significant changes in recent years, mainly due to the rise of Mobile Virtual Network Operators (MVNOs). These MVNOs have transformed the telecommunications market by offering alternative mobile services, creating a competitive and dynamic environment.
Data streaming has evolved into an essential component of vital business operations in today's digital landscape, enabling personalized consumer experiences and real-time decision-making. Confluent, Inc.'s recently released 2023 Data Streaming Report emphasizes the growing relevance of data streaming in attaining business objectives. The report highlights the critical importance of data streaming in running efficient, responsive and competitive organizations in the digital-first era, based on a comprehensive survey of 2,250 IT leaders, with over 30% of respondents from the APAC region.
With the introduction of 5G technology, the telecom industry has been racing toward a digital shift. The demand for better connectivity drives the evolution of more advanced networks. Enter 5G-Advanced, considered to be the second phase of 5G evolution, which is ready to transform connections and unleash a new wave of possibilities.
In an exclusive three-part series, Telecom Review will share valuable insights on benchmarking the performance of Top Global Telcos in Q1 2023. The first installment will deal with CAPEX performance.
Telecom Review will provide valuable insights on how the leading Asia Pacific telecommunications companies can excel in generating non-connectivity revenues by 2023.
